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Privacy Policy. The use of cookies.

What is a cookie?

We use cookies to provide our customers with the best service and the best quality content. A cookie is a small data file put on your device when you visit the site. It enables the website to remember your actions and preferences.

How do we use cookies?

We use the information listed below to measure how many visitors come to our website and what their content preferences are. This helps us to better understand what content is of interest and provide our website visitors with the information that is interesting and relevant.

When you browse this website, we and in some cases our service providers (e.g. analytics or advertising platforms, please see the list of providers below), collect the following types of information about your visit:

  • - pages you visited and when you visited them
  • - language your browser is set to
  • - time spent on each page of the website
  • - actions you took (e.g. when you clicked a banner or a button on the website)
  • - from what website you came to this website
  • - IP address
  • - geographic location based on the IP address
  • - operating system, type of device (desktop, mobile or tablet), and screen resolution.
  • Here is the current list of third-party service providers we work with who have access to the cookie information:
  • - Google Analytics - for measuring number of visitors and content engagement.
  • - Facebook - for allowing visitor to like and follow our page on Facebook.
  • - Instagram - for allowing visitor to like and follow our page on Instagram.
  • - YouTube - for measuring number of visitors who viewed the videos embedded on our website.

Because of the nature of our website our content contains links to other websites. We share these links with our customers to ensure our website visitors have as much as possible useful information for planning their trip. We may link to attractions websites, concert ticket sellers, tour companies etc. While we always carefully screen the companies we recommend, we have no control over their use of cookies after you, as a visitor, land on their website.

The other type of cookies used on this website is session cookies. As the name indicates, session cookies are temporary and expire in 7 days after you leave the website. This type of cookie is used to hold your items in the cart while you are shopping online. We keep this type of cookie for all website visitors as the website will not be functional without such session cookies.

How to control cookies

You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. You can easily accept or decline the cookies on this site by choosing one of the following links:

Accept the use of cookies
Decline the use of cookies.

If you decline the use of cookies, the only type of cookies we store is session cookies — the site will not function without them. Session cookies are temporary and expire in 7 days after you leave the website. This type of cookie is used to hold your items in the cart while you are shopping online.

The use of personal data

To be able to provide you with services for tours and activities, we need personal information to be able to fulfill your order.

Personal data

We do not store your credit card information. Payments made on this website are processed by PCI-compliant 3rd party providers, such as Stripe for credit card payments, and Paypal and Alipay if you choose to pay via these payment systems. Credit card and wallet (Paypal, Alipay) information is transmitted directly to the payment processing company via secure channels - we do not have access to your full payment information.

The data collected by our payment processing partners includes: name, last name, e-mail, phone number, IP address, name on the card, card number, expiration date, CVV, card issuing country, order elements and order total amount.
The data submitted to partners such as theaters, museums, tour companies and other activity and event providers includes: name, last name, order details (e.g. event date and type, number of tickets) and order total amount. Some partners request e-mail and phone number to be able to get in touch with you should the tour or event change due to unforeseen circumstances and they can warn you about such in advance.
If you decide to subscribe to our news at checkout, we also keep your consent to receive such emails. You can unsubscribe at any time by clicking "Unsubscribe" in an email you receive from places.events (marketing e-mails only).
Should you have any questions, please contact us by email support@places.events and we will make sure all your questions are answered.

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